For the first time Nintendo has publicly apologised for Joy-Con drift on the Switch, although it won’t say how the problem will be solved.
The Nintendo Switch’s Joy-Con controllers are complex beasts, with a lot of technology squeezed into their tiny chassis, and that’s caused problems for the console since the very start.
Initially it was a problem with the Joy-Cons becoming desynchronised, but although that was fixed fairly quickly recent years have seen continual complaints about Joy-Con drift – where the analogue controller seems to cause in-game movement even when you’re not touching it.
Nintendo’s response has been typically reluctant about admitting a problem, as initially they only offered free repairs in the US. Although that never stopped customers there from initiating a class action lawsuit against them.
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That lawsuit is the reason that Nintendo president Shuntaro Furukawa has given for not commenting on the issue further, but in a recent financial Q&A, as translated by Kotaku, he did at least apologise for the situation.
‘We apologise for any trouble caused to our customers,’ said Furukawa. ‘We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would it like to refrain from responding about any specific actions.’
The problem is clearly not straightforward though, as it even ended up affecting the Switch Lite, which technically doesn’t even have Joy-Cons.
What Nintendo’s solution to the problem will be remains to be seen, but it will presumably involve some sort of redesign.
Whether that’s one that’s obvious, and widely advertised, or just quietly added to newer shipments of the console is also something only Nintendo knows.
If you’re having problems with the issue then the best thing to do is visit the official Nintendo support website.
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https://news.google.com/__i/rss/rd/articles/CBMiYmh0dHBzOi8vbWV0cm8uY28udWsvMjAyMC8wNi8zMC9uaW50ZW5kby1hcG9sb2dpZXMtam95LWNvbi1kcmlmdC1kb2VzbnQtc2F5LWhvdy1nb2luZy1maXgtMTI5MjM5Mjcv0gFmaHR0cHM6Ly9tZXRyby5jby51ay8yMDIwLzA2LzMwL25pbnRlbmRvLWFwb2xvZ2llcy1qb3ktY29uLWRyaWZ0LWRvZXNudC1zYXktaG93LWdvaW5nLWZpeC0xMjkyMzkyNy9hbXAv?oc=5
2020-06-30 15:16:09Z
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